New-patient information · Inside The Bow
Your first visit to Dental at the Bow
Contact the clinic directly to request a new-patient appointment. Your first visit starts with your history, concerns, and goals. Dr. Wu completes an examination and recommends records when they are clinically useful. The clinic will confirm availability and whether a cleaning is booked separately.
- Location
- Inside The Bow · Downtown Calgary
- Phone
- (403) 313-3000
Start with a clear picture of what is happening.
The first visit is a chance to understand your current oral health and decide what should happen next. Dr. Wu reviews your concerns, completes an examination, and recommends records when they are clinically useful. You can then review the findings, reasonable options, timing, and expected fees before further treatment is arranged.
- What needs attention now
- What can be monitored
- Whether more information is needed
- Which options may be appropriate
- What each next step may involve
What happens step by step.
Not every step, record, or treatment occurs in one visit. The confirmed appointment type determines what the visit includes.
Request an appointment
Tell the clinic whether you are a new patient, the general reason for your visit, and the times that tend to work. Submitting a request does not reserve an appointment.
Confirm the visit plan
The clinic will contact you to confirm availability, the appointment type, and what information is needed before you arrive.
Review your history and concerns
At the visit, explain what brought you in, relevant health information, medications, previous dental care, and the questions you want answered. Necessary health information should be collected through the clinic’s approved intake process, not a general website message.
Complete the appropriate assessment
Dr. Wu completes an examination and recommends records when they are clinically useful. The exact visit contents depend on your needs and the confirmed appointment type.
Review the next step
Discuss the findings, reasonable options, timing, and expected fees before further treatment is arranged. If care is needed outside the clinic’s scope, the team will explain the referral.
Bring the information that helps the visit run clearly.
A short checklist is enough. The clinic will confirm anything else that is needed when your appointment is arranged.
How Insurance and Fees WorkInsurance or programme information
Bring your current insurance card or plan information if you want the clinic to help submit an eligible claim or estimate. If you plan to use the Canadian Dental Care Plan, tell the clinic when requesting the visit and bring your current programme information.
Medication and health information
Bring an up-to-date medication list and be ready to provide relevant health information through the clinic’s approved intake process.
Relevant dental records
If you have recent dental records or images, tell the clinic when your appointment is arranged. The team will confirm whether anything should be requested or brought. Do not assume that existing records remove the need for an examination or new records.
Your questions
Bring the questions you want answered about your concerns, options, timing, fees, or insurance. A short list can help keep the discussion focused.
A cleaning may be a separate appointment.
The team will confirm what is planned for the first visit and whether a cleaning is booked separately. Your oral health, recent care, records, and the appointment type may affect the sequence. Do not assume that an examination and cleaning happen at the same appointment.
Review Cleanings and Preventive Care05Fees and insurance
Review fees and insurance before treatment proceeds.
Fees depend on the examination findings, the care recommended, and the treatment you choose. Ask the clinic for an estimate before treatment. The clinic can help submit eligible claims or estimates. Your plan determines coverage, limits, deductibles, exclusions, and whether the insurer pays the clinic directly. You are responsible for any amount not paid by your plan.
An insurer’s estimate or predetermination is not a guarantee of payment. The clinic’s Alberta Dental Fee Guide policy, payment methods, financing, and any consultation fees remain subject to confirmation.
Read Insurance and FeesForms and privacy
Keep the first online step brief.
The appointment page asks for basic contact details, whether you are a new or existing patient, a general reason category, and scheduling preferences. Do not include detailed medical information, diagnoses, insurance numbers, or other sensitive information in an optional website note. The clinic can collect necessary health information through its approved intake process.
Submitting the form sends a request. It does not confirm an appointment. The clinic will contact you to confirm availability.
Request a New-Patient Appointment
Plan your route to the clinic.
Dental at the Bow is inside The Bow at Inside The Bow, 500 Centre St S Ste 105, Calgary, AB T2G 1S6. The clinic is Plus-15 connected, subject to network and building access. Free validated underground parking is available in The Bow. Enter the parkade off 5 Ave SE, between Centre St and 1 St SE, and take the elevator to the main floor. Ask the clinic about parking validation at your visit. Call for current parking instructions and current clinic hours.
Plus-15
Dental at the Bow connects to Calgary’s Plus-15 network. Access can change with network hours, building hours, construction, closures, and the route you use. Check current conditions before relying on a particular connection.
Parking
is available in The Bow. Enter the parkade off 5 Ave SE, between Centre St and 1 St SE, and take the elevator to the main floor. Ask the clinic about parking validation at your visit. Call (403) 313-3000 for current parking instructions.
Accessible route planning
Contact the clinic if you need help planning an accessible route.
Confirm the current appointment policies when your visit is arranged.
Ask the clinic to confirm its current reminder, cancellation, rescheduling, missed-appointment, double-booking, and any related fee terms when your visit is arranged. Keep the confirmed terms with your appointment details so you know when and how to contact the clinic if your plans change.
If your plans change, contact the clinic as soon as practical. This sentence does not replace the clinic’s approved notice period or fee terms.
Call the ClinicCommonly Asked Questions
If your question is not answered here, call the clinic and the team will answer it.
Are you accepting new patients?
Contact the clinic directly to request a new-patient appointment. Availability changes, and the clinic will contact you to confirm whether it can offer the requested visit.
Do I need a referral?
You can contact the clinic directly to request an appointment or assessment. If your needs require care outside the clinic’s scope, the team will explain the referral.
Is a cleaning included in the first visit?
The team will confirm what is planned for the first visit and whether a cleaning is booked separately. Do not assume that an examination and cleaning occur together.
How long will the first visit take?
The appointment length depends on the confirmed visit type and what is clinically useful. The clinic will explain the expected timing when the appointment is arranged.
Do you see children?
Families are welcome. Call about care for very young children so the team can confirm the appropriate next step.
What if I plan to use the Canadian Dental Care Plan?
Dental at the Bow participates in the Canadian Dental Care Plan (CDCP).
Your coverage and any amount you pay depend on your eligibility and the services provided.
Contact our team about appointment availability and next steps. Visit Canada.ca for current eligibility and coverage information.
What is the cancellation policy?
Ask the clinic to confirm the current reminder, cancellation, rescheduling, missed-appointment, and any related fee terms when your visit is arranged.
Where is Dental at the Bow located?
The clinic is at 500 Centre St S Ste 105, Calgary, AB T2G 1S6, on the main floor of The Bow, just off the lobby. The building is connected to the +15 walkway. See Contact and Directions for arrival information.
Where can I park?
Free validated underground parking is available in The Bow.
Enter the parkade off 5 Ave SE, between Centre St and 1 St SE, and take the elevator to the main floor. Ask the clinic about parking validation at your visit.
Do you offer direct insurance billing?
Direct billing is available for most plans. Your plan determines coverage, whether it pays the clinic directly, and any remaining balance.
Bring your current plan information and review the Insurance page or call the clinic about your plan.
What are the clinic hours?
The clinic is open Mon–Wed 7:00 AM–3:00 PM · Thu 7:00 AM–4:00 PM · Fri 7:00 AM–2:00 PM. It is closed on weekends. Contact the clinic about holiday hours and appointment availability.
Request the first visit that fits your needs.
Tell the clinic whether you are a new patient, the general reason for your visit, and the times that tend to work. The clinic will contact you to confirm availability, the appointment type, and whether a cleaning is separate. Submitting a request does not reserve an appointment.