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Illustration: hygiene instruments on a tray

Routine dental care · Inside The Bow

Dental hygiene and teeth cleanings in downtown Calgary

A hygiene visit focuses on your teeth and gums, with care tailored to your needs. We review your oral health, remove buildup, and discuss home care. The team will explain what your appointment includes and whether a separate examination is needed.

Parking

Free underground parking

Enter from the underground parkade at The Bow and take the elevator to the main floor. Call (403) 313-3000 for current parking instructions.

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Appointments
60 minutes
Your hygienist
Mary-Kim, RDH
Hours
Open from 7 AM on weekdays
Insurance
Direct billing, most plans
Call first

Pain, swelling, injury, something broken, or a lost filling or crown?

For current pain, swelling, injury, bleeding, a broken tooth or restoration, or worsening symptoms: Call (403) 313-3000 during clinic hours for current urgent availability and review Emergency Dentistry.

Call 911 for an immediate threat to life, health, or safety.

01Reasons people request care

When a routine hygiene visit may help

You may be looking for ongoing preventive care, returning after a gap, or asking about buildup, surface stain, sensitivity, bleeding or tenderness, home-care technique, or cleaning around existing dental work.

These concerns can have more than one cause. You do not need to identify the cause or choose a type of cleaning before requesting care. Our dental team can assess what care you need.

A treatment chair behind frosted glass with the Dental at the Bow arc
02Depending on the findings

What the visit may include

The plan is not identical for everyone. Depending on the visit and the findings, it may include:

  1. Relevant changes and questions

    Share changes you have noticed and questions about your teeth, gums, home care, or dental work.

  2. Assessment

    The teeth and gums may be assessed as appropriate for the visit. Records or X-rays may be recommended when they are clinically useful.

  3. Scaling

    Scaling may be used to remove calculus, also called hardened deposits, from tooth surfaces.

  4. Polishing when appropriate

    Polishing is a separate step that may remove plaque or some surface stain.

  5. Personalised guidance

    The visit may include discussion of home-care technique, findings that need follow-up, and the timing of future care.

03Two separate steps

Scaling and polishing are different

Scaling

Scaling removes calculus, or hardened deposits, from tooth surfaces.

Polishing

Polishing is a separate step used when appropriate to remove plaque or some surface stain.

Your dental team will explain the care recommended for your teeth and gums.

04Intervals and questions

Timing and questions are personalised

Illustration: toothbrush, floss and interdental brush

There is no single cleaning interval that fits everyone. The timing of future care can change with oral-health risk and findings. A dental plan's frequency limit does not determine the appropriate clinical interval.

You can ask about

  1. sensitivity, bleeding, or tenderness;
  2. brushing and cleaning between the teeth;
  3. cleaning around fillings, crowns, bridges, implants, orthodontic appliances, or other dental work; and
  4. changes you have noticed since your last visit.

Bring your questions so we can discuss your concerns and home-care routine.

Source: Canadian Dental Association, Frequency of Dental Care

The reception desk, where Krista checks you in
05The first visit

Is a cleaning part of the first visit?

The team will confirm what is planned for the first visit and whether a cleaning is booked separately. Use New-Patient Information for preparation, records transfer, examinations, clinically useful X-rays, and first-visit details.

New-Patient Information
06A different decision

Routine cleaning and periodontal care are not the same

Some people use "deep cleaning" to describe more involved gum care. It is not another name for every routine cleaning. Bleeding or tenderness can be a reason for assessment, but it does not by itself establish gingivitis, periodontitis, or the treatment needed.

Root planing is a treatment for gum disease that goes beyond a routine cleaning. An assessment helps the team recommend the right care and explain whether a referral is needed.

Source: MyHealth Alberta, Gum Disease; MyHealth Alberta, Root Planing and Scaling for Gum Disease

07Insurance and fees

Review fees and insurance before treatment.

  1. Fees depend on the assessed needs and the services selected. Ask the clinic for an estimate before treatment.

  2. Your plan determines reimbursement, limits, deductibles, exclusions, and whether the insurer pays the clinic directly.

Insurance and Fees
Dr. Michael Wu, general dentist
Dr. Michael Wu, general dentist
08Who provides the care

A general dentist and a clinical team.

Dr. Michael Wu is a general dentist. He works with a clinical and front-desk team. The team will confirm who is scheduled for your visit and how examination and hygiene care are coordinated.

About Dr. Michael Wu
09

Patients

  • Comfortable, friendly and thorough dental hygiene visit and front desk staff. Great location, especially for those working in the building.

    Tempest Dreams7 reviews · May 2026
  • teeth cleaning and general check are really good and everyone's super friendly.

    Zehan Wang3 reviews · June 2026
  • Staff are very polite and the hygienists are very thorough!

    Patrick DLocal Guide · 29 reviews · October 2025
10Questions

Commonly Asked Questions

If your question is not answered here, call the clinic and the team will answer it.

  • Is a cleaning included in my first visit?

    The team will confirm what is planned for the first visit and whether a cleaning is booked separately. An examination and cleaning may be scheduled separately.

  • How long does a cleaning take?

    The appointment length depends on the findings and the care planned. Request a cleaning and the team will confirm the appropriate appointment type.

  • Is scaling the same as polishing?

    No. Scaling removes plaque and hardened tartar. Polishing is a separate step that may remove some surface stain and smooth the cleaned surfaces. The visit plan depends on your needs.

  • What is root planing?

    Root planing may be used with scaling when findings show more significant gum disease. It removes deposits below the gumline and is not assumed to be part of every routine cleaning. An examination is needed to determine whether it is appropriate.

  • How often should I have my teeth cleaned?

    The recommended interval is personalised. Oral health, gum condition, buildup, home care, dental work, and other findings can affect the plan.

    Your insurance frequency limit may differ from the clinical recommendation.

  • Will my insurance cover a cleaning?

    Your plan determines coverage, frequency limits, deductibles, exclusions, and whether it pays the clinic directly. The clinic can help submit eligible claims or estimates. Review Insurance and Fees.

11Book a visit

Request a cleaning and we will confirm.

Submit a routine request and the clinic will contact you to confirm availability and the appropriate appointment details. A preferred date or time is not reserved until the clinic confirms it.

Request Form

Your appointment request

Your details
Visit preferences

Leave blank if your dates are flexible. For today, please call. Friday’s last requested start is 1:00 PM. Dates and times are preferences, subject to clinic availability.

Patient type
Date of birth

We’ll contact you during clinic hours to confirm a time. Your request does not reserve an appointment.

CallRequest Appointment